Water: With the current water situation, we are watching our water usage. If you are not going to use your Turkish Bath please let us know so that we don’t waste water by filling it up unnecessarily. After our guests departure, we use the water on the garden. Please note that we do not fill the Turkish Baths for single night stays.
Wood: We provide 1 complimentary bag of hardwood at each cottage for use in the braai or Turkish Bath. Should you require more than this for your stay please notify us prior to your arrival so that we can organise it with a private contractor. Note: we do not keep wood on the farm any longer. Each bag of wood costs R40 (15-18 pieces per bag). To heat the Turkish Bath per night, 2 -3 bags in coolish weather might be needed but in winter (when very cold) up to 5 bags can be used. You are welcome to bring your own wood, there is also wood available at the local farm stalls in the area.
Arrival and Departure: We ask that you arrive from 2pm onwards and leave by 10am, so that we have enough time to clean the cottages between bookings.
Deposit: We ask a 100% deposit within 72 hours to secure your booking. Confirmation is required within 24 hours to secure short-term bookings.
Payment: We will supply our bank details on the invoice when bookings are made. We ask that you email us your proof of deposit, with your name and invoice no on it as the reference. Without this, we will cancel your booking reservation so the cottage may be used by another guest. We suggest you confirm that we have received your deposit.
Cancellation: We prefer you do not cancel but understand this sometimes is unavoidable. If you cancel more than 14 days before your arrival, we will give you a full refund, less service fees. For cancellations within 14 days of arrival, there are no refunds.
Peace: We wish you and our other guests a peaceful stay with us. Please respect this by avoiding loud noise, music or television. Please do not leave lights on unnecessarily, not only to avoid light pollution but to save energy.
Pets and Smoking: We do NOT allow pets. Please do not smoke in any cottage.
Wifi: Please note that our wifi is slower than in the city as we do not have fibre optic lines.
Cleaning: Cleaning is included if you are staying with us for more than 4 days. Just ask in advance if you need any extra cleaning so we can arrange this for you (a small fee is charged to cover costs).
Laundry (washing and ironing) can also be arranged for a small fee.
Rates: Our rates include 15% VAT. We increase our rates annually on 1 February.
Minimum Booking Period: Bookings are for a minimum of 2 nights on Friday, Saturday and Sunday nights.
Contact: Please contact Jacqui by calling either 083 6390405 or e-mail email@example.com for detailed enquiries and advice on our rates, terms and conditions.